This article provides you a high-level overview of the next steps in the process, things we need from you, and things to avoid during your onboarding phase
Congratulations! You just took your first steps in helping grow your moving business! You are an outstanding business owner that has realized you need to spend more time running the business than worrying about leads.
Our team is a group of skilled individuals whom all have the same goal in mind, the success of your business. Everything we do, say, write, post, eat, and breathe is geared towards you breaking milestones and reaching heights that you never dreamed of!
What are the next steps?
We’re excited to work both with and for you.
How to Reach Us
There are two ways to connect with our team. No matter whom you’re wanting to touch base with, all of us are looped into both.
Phone: 480-648-2260 Email: team@rotatedigital.com
- Any communication outside of these two methods is strongly discouraged for response time and efficiency.
- Sending us a text is the most efficient way to reach us and start a conversation. If you call, please leave a VM and we’ll get back to you within 24 hours.
- We work normal working hours on weekdays, so feel free to connect :) Normally we respond within an hour, but if you don’t receive a response within 24 hours, please feel free to send a howler (if you know, then brownie points for you). But for real, if we don’t respond within 24 hours, you have permission to bug us :)
- On the weekend/holidays we are monitoring phones and email for emergencies, so only expect a response from us during those times if it’s a special occasion.
Important To-Do's
- Get onboarding forms completed in a timely manner. If you haven't already received your onboarding forms please contact us ASAP.
- Please give us access to all things we are asking for. We’re asking for a reason, and the reason is NOT to find out what illegal thing you did in high school that nobody knows about... probably…
- Please commit to a 24-hour response time to our messages. We really care about your business, and we really want to see your business grow and succeed. We can’t do this without your help, so please get back to us within 48 hours.
- We encourage our clients to start posting on their Google My Business listings. Routine postings on your listing show relevance and activity. This is not something we will do for you, as these posts should be more customer-related.
To-NOT-Dos
- Don’t touch the GMB! Please do not change any major setting in your Google My Business listing. We will be going into your Google My Business account and performing emergency surgery. This needs to be done with great care and intention, and Google is one flick of the wrist away from suspending your account. So please notify us before you make any changes to your Google My Business account. GMB posts and responding to reviews are acceptable actions that you can perform without our consent. :)
- Do not underestimate the power of Google Reviews. Review ratings and counts are both vital parts of convincing leads one step further along their journey to becoming a customer of yours. Our work will bring more and more leads, but if those leads find a business with 12 Google Reviews and a 4.1 rating, they will give up on trying to find local movers and will sign up with those darn men and their truck.
Account Access That We Will Need
Below are a bunch of resources that should help you with the different accounts that we need access to. These will be asked for in your onboarding forms, so get your credentials ready:
-GMB Access
-Google Analytics Access
-Google Search Console Access -
Video Link here
Domain Registrar Information
Website Hosting Information
Important Things to Know
- Each client will receive a dashboard where you can track your SEO progress over time
- SEO is a long-term strategy with massive rewards in the end. Most companies do not see immediate pay-off (although some do!) Remember: SEO is a long obedience in the same direction. Rome wasn't built overnight, nor are companies who dominate on Google! Our process is a time-tested and proven, year-long strategy.